Quote from Quint999 :Friend had the same, no notification, it just changed and he noticed on his bill, when he phoned customer services they were not interested, but as soon as the cancellations dept got onto it, it was a different story. They have massive debts as is and cant afford to lose any more customers to the likes of Sky, so play the game with them. Phone, threaten to cancel , see what they offer, if they offer nothing say your leaving, give it a few days and theyll be offering you discounts and free upgrades. I see, thanks S14, i did read it