First, I'll repeat an email I sent to Trust (the manufacturers of the wheel):

On April 20th, I recieved a Compact Vibration Feedback Steering Wheel
GM-3200. It was bought to replace my old PS2-only wheel. I was really
pleased with it when I first took it out of the box, and even more
pleased when I plugged it into my computer! A little popup appeared on
the screen of my Windows XP home edition, saying: "Your hardware is
installed and ready to use." And it was - everything worked fine!

But now for the problem. A month or so later, my computer crashed, and
wouldn't start up again. I managed to replace the the 'Windows' folder
only, so I didn't lose any programs or files, except for those in the
Windows folder. Yay! But when I started my computer again, and plugged
in my steering wheel, the steering wheel didn't work. The light comes on
for a second or two when I turn the computer on, but then it turns off.
Windows does not recognise the wheel at all. I did lose quite a few
drivers when I replaced my Windows folder, so I am wondering whether
that is the problem. There doesn't seem to be a driver available to
download for this wheel, though. What shall I do?!

Regards,
Tim


Their reply:


Dear Customer,

Thanks for your E-Mail.
We regret to inform that for this product, no special Trust driver is
needed.
When your Operating system can't find the generic/ standard driver
Specify the location of this driver:C :\Windows\System32\Drivers"

Please contact Microsoft with this problem.

Kind regards,

******* ****** (Confidential!)
Trust Customer Care


Firstly, could someone translate the response
Secondly, what shall I do?! Tell me if you need more info.

Thanks!

Check to see if the Wheel/Game device is in the Game Controllers section in the Control Panel.

Image : http://www.geek.com/images/mini2/superjoybox4/superjoy2.jpg


If not, go ahead and check to see if its being picked up in the Device Manager area.

Located @ Control Panel -> System -> Hardware

Image : http://www.pcbuyerbeware.co.uk/XPDeviceManager.gif

Check back here if you find anything.

Sorry for the wait!

I should have said - It is not in the game controllers section, nor is it in the device manager area.

Thanks for the reply!

EDIT: Come on people, I need help!

EDIT 2: Please!