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DarkSin
S2 licensed
Quote from s2knott :fanatec is just terrible in the customer support section..... I JUST WANT A DAMN REFUND SO I CAN GET A G25.

Yeah... I already have a G25, I just want this wheel to work.
DarkSin
S2 licensed
I have a similiar problem but haven't received a response... This is with the new GT3RS wheel. If I can't get their attention through email I might as well get it from here with you.

My father and I ordered two sets of GT3RS wheels with clubsport pedals and received one defective wheel unit, have sent emails multiple times with no response. Not the first time to have run into bad experience with Fanatec Support...

The wheel fails to keep itself updated properly and goes off-center even when reset.

---------- Forwarded message ----------
From: <removed>
To: [email protected]
Date: Fri, 05 Jun 2009 09:06:46 -0700
Subject: Fwd: Defective Porsche GT3RS Wheel Received - Order #1183
To Whom It May Concern,

This is my fourth e-mail and yet I have no response to the defective Porsche GT3RS wheel received May 29/09.


Thx Richard


---------- Forwarded message ----------
From: <removed>
To: [email protected]
Date: Wed, 03 Jun 2009 16:07:54 -0700
Subject: Fwd: Defective Porsche GT3RS Wheel Received - Order #1183


---------- Forwarded message ----------
From: <removed>
To: [email protected]
Date: Wed, 03 Jun 2009 08:45:27 -0700
Subject: Fwd: Defective Porsche GT3RS Wheel Received - Order #1183
Hi Sabine,

I am still waiting for your response on the return of the defective Porsche GT3RS wheel?


Thank You,
Richard Wong


---------- Forwarded message ----------
From: <removed>
To: [email protected]
Date: Mon, 01 Jun 2009 23:15:01 -0700
Subject: Fwd: Defective Porsche GT3RS Wheel Received - Order #1183

Hi Sabine,



Thank you for the shipment of the remainder items of order #1183 received on May 29/09. One of the two Porsche GT3RS wheels received is defective. The following is a list of the defective occurrences.



(1) Upon POWER ON and USB connected to computer, the wheel turns all the way to the right clockwise. Humming noise emits, and a burnt smell is noticed on the right top vent of the wheel body. Turning the wheel counter-clockwise is tough, and when the wheel is released, it automatically rotates clockwise back to the right end position. The wheel body is warm to the touch on the right side.



(2) Wheel Beta driver for Vista 64bit is installed. Initiating GAME CONTROLLERS in CONTROL PANEL, and selecting Fanatec Porsche Wheel Properties. FF and Vibration tests does not function. Re-calibrate Wheel function results in an error message "Calibration Failed! The wheel exceed its maximum calibration range." I have tried the Calibrate Wheel function numerous times, and each time resulted with the same error message.



Also, the brake pedal response on the Clubsport Pedals is not very sensitive. Is there a resolution to that action.



The other wheel operates fine in the Fanatec Porsche Wheel Properties, and in all PC games. Please advise on the replacement of the defective wheel unit.





Thank You,

Richard Wong

9071 Dayton Avenue

Richmond, B.C. V6Y 1E1

Canada


---------- Forwarded message ----------
From: <removed>
To: [email protected]
Date: Sun, 31 May 2009 02:25:37 -0700
Subject: Defective Porsche GT3RS Wheel Received - Order #1183

Hi Sabine,



Thank you for the shipment of the remainder items of order #1183 received on May 29/09. One of the two Porsche GT3RS wheels received is defective. The following is a list of the defective occurrences.



(1) Upon POWER ON and USB connected to computer, the wheel turns all the way to the right clockwise. Humming noise emits, and a burnt smell is noticed on the right top vent of the wheel body. Turning the wheel counter-clockwise is tough, and when the wheel is released, it automatically rotates clockwise back to the right end position. The wheel body is warm to the touch on the right side.



(2) Wheel Beta driver for Vista 64bit is installed. Initiating GAME CONTROLLERS in CONTROL PANEL, and selecting Fanatec Porsche Wheel Properties. FF and Vibration tests does not function. Re-calibrate Wheel function results in an error message "Calibration Failed! The wheel exceed its maximum calibration range." I have tried the Calibrate Wheel function numerous times, and each time resulted with the same error message.



Also, the brake pedal response on the Clubsport Pedals is not very sensitive. Is there a resolution to that action.



The other wheel operates fine in the Fanatec Porsche Wheel Properties, and in all PC games. Please advise on the replacement of the defective wheel unit.





Thank You,

Richard Wong

<removed>
Last edited by DarkSin, .
DarkSin
S2 licensed
Quote from Schumi4everSK :Hi guys,

I was wondering whether anyone has got this wheel yet?? And the pedals? Pleeease post your impressions.

Pre-ordered the wheel a while back, they say they've made some improvements so they aren't going to ship until end of April. I'll be sure to post my impressions once I get it! I have a G25 right now, so I hope I won't be disappointed.
DarkSin
S2 licensed
Non-LFS PCs? People have those?
DarkSin
S2 licensed
Mine does that sound only on the right though. I usually don't steer that far so I don't notice it.
DarkSin
S2 licensed
Quote from Mountaindewzilla :This is the set I am trying to develop.
Please comment

It matches my style really well for the moment

Worked very nicely for me! Thanks!
FGED GREDG RDFGDR GSFDG