But I apologize for the inconvenience and it will not happen again

Everyone has their own way of communicating, I have my way of making fun of my friends, we are Brazilians, the culture is different, I didn't know about that private message command, and you didn't even want to know the context, you just banned me as if I had referring to someone or offending someone

I was banned for insult and 12 hours, and I was talking to my friend, I found the attitude of the staff ridiculous.