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Goo (Logitech)
Demo licensed
Warranty claims on G25 wheels will continue to be serviced with G25s if replacements are needed until we have no more G25s to do so. If there are still G25 wheels within warranty and none available to replace them, they will be replaced with G27s.

As far as the other comment - many serious sim racers have children (or have access to other people's children) as well. It's not just the target user of the wheel that is cause for concern.
Goo (Logitech)
Demo licensed
Quote from Whiskey :Goo, you said you were going to ask why the G25 shifter is not compatible with G27 (hope is not PCB related).

It it would compatible the number of G25 owners that improve to G27 will increase a lot, I think

I can't answer that at this point. It will be a while before I can say anything if I can say anything at all. It is well-understood here that this would be a good thing to do.
Goo (Logitech)
Demo licensed
  • The power supply is identical to the G25's.
  • I'll pass on the commentary about the connectors, but that is not the type of change that can be made on the G27 as it is already in mass production (and on ships from the factory)
  • Manufacturing in Japan is almost certainly not an option.
  • Rubber pads on the stops were discussed, but ultimately rejected because they introduce the potential for error into the steering encoding system (with variable rotation distances due to the rubber compressing as you hit the stop) and even debris in the mechanism as the rubber hardens and deteriorates over time.
  • The gears in the G27 are plastic. It is unlikely that we would go to a metal gear system ever, as maintenance requirements would be significant (fluids, grease, something) and it's not a practical solution for a consumer product like these wheels.
  • Yes, we could make our wheels spin faster. There are safety concerns associated with that, however, so it is unlikely that we will do so.
Goo (Logitech)
Demo licensed
With regard to the transmission, in addition to smoothness and quietness, there is also significantly less backlash in the force feedback system. All of these things work together to enhance overall force feedback fidelity and give developers the ability to convey even more information with forces. It is a big improvement over previous generations of force feedback transmissions.

As to why we do or don't use a particular technology, I can't really comment except to say that the decision-making process involves a lot of different factors.

And as far as your other commentary goes - I can't really refute your opinions about buttons and such, and I don't want to be argumentative, but I will reiterate that a significant amount of engineering effort was put into all of the components of the G27. It's not immediately apparent from the images, but the entire product feels significantly better as a result. That's kind of hard for me to prove on a messageboard, though. Hopefully reviews and testimonials from non-Logitech people will bear this out.
Goo (Logitech)
Demo licensed
Quote from {CA}Nighthawk :If the G27 is a replacement for the G25 then i think stores that still have G25's in stock, will most likely sell those G25's at a sale price once they have the newer G27's in stock, or a sale to clear G25's ready for the G27 launch.

This is likely correct.
Goo (Logitech)
Demo licensed
Quote from Metalass :Check out this thread if you haven't allready Goo. You're not gonna like most of the comments, but i guess you're eager about the communitys thoughts.

Oh and everybody there hates the fact it's got no sequential shift mode.

I've been reading it, and I'm keeping track of all the commentary about the product. Design decisions like that are really tough to make and aren't ever pleasant. The negative commentary we'd received about the feeling of the six-speed mode over the years really pushed us to improve it, and removing the sequential mode hardware was a significant portion of that. It's understandable that it's not a popular decision. I wasn't happy to be part of making it.

Niels, the both the pedals and shifter still use pots, but the shifter won't see the same kind of movement of the pots that the G25's did since the internals are so much tighter. The shifter should be much more accurate as a result. As far as other technologies go - we are using Hall effect sensors in the G940, so technology like that is certainly something we could adapt to other products in the future.

Nighthawk - the G25 will be replaced by the G27.
Goo (Logitech)
Demo licensed
Recommended retail is $/€299.99. Not sure what retailers will actually do.
Goo (Logitech)
Demo licensed
That thing looks so fake...
Goo (Logitech)
Demo licensed
One of the drivers (no pun intended) behind announcing it today was its presence on the EA stand at GDC Europe. They're running Need for Speed Shift with it. Generally we don't announce products over a month before general availability, but this product was so far into the public eye and this community is so enthusiastic about getting information on new hardware, I pushed to get it to happen early.

Metalass - it is highly unlikely that we would make something like that, but not impossible. When I'm weighing product development resources vs potential products, it's difficult to prioritize such a project.
Goo (Logitech)
Demo licensed
I've been working on this thing for close to two years now, so I'm kind of excited that I can actually talk about it finally.
Goo (Logitech)
Demo licensed
The G25's shifter is not detected by the G27. Whether that's a PCB layout thing, a firmware thing, or a driver I'm not sure right now. I'll have to talk to some people when I get into the office (five hours from now at this point )
Goo (Logitech)
Demo licensed
That was a very difficult decision, and one we really did not enjoy making. Ultimately, the improvement in the way the shifter feels won out, though.
Goo (Logitech)
Demo licensed
I haven't done explicit time trials (and I don't have wheels at home, so I'd have to wait until I get to the office anyway) but the G27 will only turn slightly faster, if at all.

And as far as the name goes... I go by Goo online but corporate policy requires I put Logitech in my forum username unless I've registered somewhere before. Over on RSC I'm just Goo. :/
Goo (Logitech)
Demo licensed
It's real. I just couldn't talk about it until we announced it - which just happened. Even though you've been discussing it speculatively since what seems like Christmas 2008.

My name is Chris and I'm a product manager at Logitech. Among other products, I've been working on wheels (including the Driving Force Pro, Driving Force GT, G25 and now the G27) for about the last nine years. I've posted a longer version of what I'm about to write on http://blog.logitech.com, but here are the high points of the new wheel:

The force feedback transmission now has helical (diagonal) gears instead of spur (straight) gears. This significantly reduces the amount of noise and increases the smoothness of turning over the G25. There are, or should be, two different sites with reviews that I am hoping show the difference in sound side-by-side.

The pedals are largely unchanged except for two items. First, the brake and clutch have had the height of their standoffs increased by about 13mm. Second, there are additional threaded holes drilled in the pedal arms which allow the pedal faces to be moved left and right. Together these changes make heel and toe much easier.

The internals of the shifter have been tightened up and feel much better than the G25's. There is no sequential mode because the sequential mode hardware contributed to the way the G25 shifter felt in 6-speed mode.

The wheel works with PC, PS2, and PS3. All games that support the G25 should work with the G27 as well.

The shift indicator lights are already supported in a few games. GT5 Prologue is not one of them. It is impossible for me to say what other games might have support in the future because it is up to the game developer to announce support for hardware features, not the hardware manufacturer.

And finally, the wheel has four additional buttons on its face. This was obvious from the pictures, but it's a difference so there you go.

I'll answer what questions I can if you want to ask. If mods think I should make a separate thread for this I will, but I figured since everyone's in here anyway it doesn't matter.
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