First I'm sorry for my english, I'm not a native english speaker so please be patient to read.
I'm currently one of the admins of a Latinoamerican LFS comunity,
www.lfsla.net wich is now running our 7th season of LFS leagues.
Last week our local server provider,
www.cerolag.com moved the server to a new ISP, and since then problems started plagging the online experience for most users.
I'll try to be brief and specific about the problem, it's just RANDOM DISCONNECTS plus sometimes the inhability to connect receiving a "Player info not received" (currently running spanish version of lfs, so maybe it's not the exact translation).
It's not a latency issue, since the ping to the server is an average of 25 ms for all of argentinian players, and no more than 100 for those who race from other countrys, and the lag bars at the lower left corner off the screen does not seem higher than before the isp switch.
I've contracted a 500server server (Franky, that log email asking a free test was mine, but since I noted I could buy a monthly subscription instead of a yearly one, I went ahead and asked a friend to buy it via paypal.) and it's really more stable even when the ping from the servers list is never below 190ms for most of us.
Even when the 500servers server is doing fine now, we face two problems
1) money, since no one pays a subscription to race and even if they would, it should be really dificult to manage and make payments.
2) most of the racers can't understand that a high ping but reliable server is better than a low ping unreliable one..
We will tomorrow be raciong with full slots @ 500servers in order to try to convince ppl that is atm our best solution, but just in case someone here has a clue as where can our problem be, since the same box runs ohter game servers wich has been with betwen 50 and 100 players online all the time in the new isp, any of wich experienced the troubles the lfs comunity had since the new isp came in, it would be really appreciated.
In the post below I'll paste the server log with the errors wich where logged betwen disconnections tonight.
Once again, escuse my english and thanks in advance for any tips you can give.
JOsé