The Terms & Conditions say this: Quote :2.4 Payment remainders can not be refunded. 2.5 Credit card and PayPal payments can only be refunded whole, within 30 days after purchase and as long as no copy of S1, S2 or S3 has been unlocked with the purchased license. Payments other than credit card or PayPal cannot be refunded. This means that if you've bought an S1 license, your purchase can't be refunded.