We have been asked to look at the Turkish server again.

I can see a high level of packet loss.

I am restarting the server to see if the packet loss improves. I will get results to send to our provider if the packet loss is not improved by the restart. It may take up to 20 minutes or so.

Sorry for the disruption (closing server while people are still racing).

I've restarted the server so it should be up and running again.

I think there is still a high level of packet loss so that means our provider is responsible. It looks as if the change they made some months ago, that improved the service, is no longer effective. For some reason this changed in the past few days, so I will raise a ticket with our provider.

I can't see any glitches on our performance graph, and a network test now shows very little packet loss, so I wonder if the problem has been resolved?

The graph looks clean from around 18:00 UTC on Saturday (7 December).