Indeed, no-one likes their points to be cut shy or the yellow flag/DNF stats on the rise thru' no fault of their own.
If it's a racing incident tho, then sh!t happens. Can be worth saving the replay and reviewing not only what caused the problem, but what else you could have done in avoidance, short of precognitive abilities
A quick message bind is enough tho, or next step is raise a report.
Having a pop 2 races later in well out of order. I'd have reported the spanner.