I now had my Logitech G25 for around 4 month. Until now it has only been a pleasure to drive with. BUT... about a week ago the right shifter(the one on the picture) start to fail some times. And it has only got worse and worse. The shifter wont simply shift.. And thats obviously costing a lot of time on track, and are also very very very annoying.

Can someone tell me how to fix it? and does anyone have the same problem?

Anders Dahl

if its only 4 months old then it will be under warranty so just send it back

Quote from GAVD999 :

if its only 4 months old then it will be under warranty so just send it back

of course i could do that, but just wanted to know if the problem could be solved by myself

not really worth the risk as if you take it apart then warranty is void

Just call logitech support, explain problem and they will send you a replacement as you are only 4 months into the 2 year warranty.

Quote from {CA}Nighthawk :

Just call logitech support, explain problem and they will send you a replacement as you are only 4 months into the 2 year warranty.

I will try that. Sounds easy

Quote from Flingoko :

I will try that. Sounds easy

You will almost certainly be told to provide photographic proof that your G25 is unusable, before they send a replacement. Just cut off USB cable that is attached to the wheel, take picture of the wheel with the cut-off cable showing in the picture, transfer picture onto PC and then send to logitech via email. If they ask you to send old wheel back, tell them you can't afford shipment, and suggest to them that you will cut the USB cable, and send photographic proof that you made the wheel unusable. They are almost certain to agree to your suggestion, as most members on this forum who have done a warranty claim will tell you, logitech asked them to cut USB cable to render wheel unusable.

Quote from {CA}Nighthawk :

You will almost certainly be told to provide photographic proof that your G25 is unusable, before they send a replacement. Just cut off USB cable that is attached to the wheel, take picture of the wheel with the cut-off cable showing in the picture, transfer picture onto PC and then send to logitech via email. If they ask you to send old wheel back, tell them you can't afford shipment, and suggest to them that you will cut the USB cable, and send photographic proof that you made the wheel unusable. They are almost certain to agree to your suggestion, as most members on this forum who have done a warranty claim will tell you, logitech asked them to cut USB cable to render wheel unusable.

I wrote a mail to the website i bought the wheel from, and explained the problem to them. They will maybe take a look at the wheel, but will most likely just send me a new one We have so nice service here in Denmark

Either way you will get a replacement, but if you open the wheel, pedals or shifter it will void the warranty, so goodbye new replacement wheel.