Added Translations to our Website

So you saying i can get a 15 slot server for 1.30 euros a month ? or is that 1.30 euros x 15 users ?

Hello,

Indeed, 1.30 euros is the price for a 15 slots server / month.

Then you have 1.60 euros for a 32 slots server / month

And 2 euros for a 47 slots server / month.


Thanks for the interest.
Regards

Hello,

Since you joined the Live Chat, all you´ve been saying is lies.

First of all you claim you want to buy a server, I tell you the steps you have to follow and after that you say you cant pay cause you dont have a VISA.

OK, I tell you my paypal e-mail and you agree and you say that you would try to send me the money. I told you : Add me on skype so you can tell me when you made the transaction. Yes you said.

I added you and since that moment I talked you 4 times, asking you if you were of not interested in purchasing the server, otherwise I was going to cancel the invoice.

Then , on another side, you joined my server being more than a retard speedhacking and insulting, which you ended banned for.

Then you said you bought a S2 License, and again, a bunch of lies, which shows you are a Demo User.

And yes, as said , you are not coming back to our company, I dont want to lose the time with annoying kids like you.

Have a nice day and rage as much as you want


If you want I have all the Live Chat transcriptions so I don´t have anything to hide

Chat Conversation #1: http://pastebin.com/NzMsMHzv
Chat Conversation #2: http://pastebin.com/0TkW6XSU

And you claim you recieved a bad support.

Quote :

[3:25 PM] Ayman: Do you have skype account or so??
[3:26 PM] Ayman: Alright, thanks for trying to help me, i will call/chat you when he's back from his work. Ok?
[3:26 PM] Frozen RS.: Sure, Just accepted you
[3:26 PM] Frozen RS.: Lets continue there, by the way, closed your support ticket
[3:26 PM] Frozen RS.: Thanks for chatting with us,

I have no problem in accepting something I done wrong, but this isn´t anything I done wrong. Tried all to help you and you just ignored me.

Search something else.

Regards,
Frozen

Don't go offtopic.

You came saying you are from Saudi Arbia, now from USA , and that you are S2 and now you are demo.


And yes, BPH is mine since it started.


If you want to know which or which isnt my server ask me in private.

Support Thread

Expiration date to the codes above has been added:

The code can be used till 27/04/2014


Thank you.

Hello,

The voucher code will expire today.

I want to thank to those who got profit of the discount.

Many thanks!
~Frozen

Undergoing maintenance (08/05/14 - 10/05/14)

Hello,

We had to restart the servers due to a server issue.

Servers back up and running

Thanks for your trust
RackService.

Just purchased a server! Looking forward to using it!

Quote from lgrhacking :

Just purchased a server! Looking forward to using it!

Hello

Thanks for your purchase. Your server has been setup and the login details have been sent to your e-mail.

We wish you a pleasant time while using our services. Would you have any questions or inquiries please contact our support team here or by opening a ticket.

Thanks
~F

Good Morning Chris:

Not to highjack or disrespect your business model that looks like it works for what you do.

But I am curious how you arrived at monthly pricing for Assetto Corsa?

With the demands that the dedicated puts onto the Operating System, and bandwidth requirements, are you not producing random lag and CPU spikes when prime time racing begins? o

We are using Dual 8 core Intel CPU's and 64 GB of memory with 15K Raptors.
And must manage what simulation games we host, with a balanced amount of game tittles.
This way to not have any one of 7 Sim tittles we host not cause issues.

We also use TCAdmin same as you do and have since late 2005.
I see you use the new version of TCAdmin, do you find it manages memory a little cleaner?

We did host at one time Live For Speed by request, when the 500 disappearance was in it's prime.

LFS not being our main stay, we never did push sales as there seemed to be enough hosting companies to take care of clientele.

Again, not to be nosy, I just know what we have seen when hosting LFS and AC. and we make sure our servers are solid enough to make sure there are no issues... No support tickets...means happy campers..

Keep up the good work Chris, looks like you have things well in hand.

I had tried to ask you this question via e-mail, but it was being returned.

Have a great week-end when you get to it Chris.

If you feel that the questions above are to intrusive, I understand completely.

Dave

NRT Game Servers

Hello Dave,

We at rackservice have nothing to hide, so I will be more than happy to answer all your questions. I'm sorry for that e-mail issue. I cannot understand what the problem is since our customers communicate daily with us , and they didn't have any problem so far. If you would like to contact me in the future I can send you my private e-mail on a PM on lfsforums. Otherwise, without registering you can open a public ticket and our support team will be happy to answer all your questions at:

http://rackservice.org/index.php/contact-us

____

About the price: We do not buy dedicated servers from company's who sell servers. This means we can buy dedicated servers at a lower price than a normal person, as we buy them directly from Datacenter(s) of which I have contact with.

As the price of our dedicated is lower, calculating how many servers we can host in 1 dedicated, the outcome was that the €6.50 x "amount of servers we can host in 1 dedicated without lagg or CPU issues "= > price of the dedicated.

Since RackService was founded, we've tried to provide all our services at the lower cost we can. This company has not been founded to make the biggest profit out of our customers, it's our hobby and pasion to provide good and cheap services, and we do not need to become rich of it.

We were using TCAdmin for a big time, however, we decided to stop supporting them and we started supporting a friend of us who made his own Control Panel which also has a Mobile Version, and our customers are pretty happy with it.

We guarantee that the services we provide have no lagg.

I thank you for the feedback. We've been running this for a long time and been trying to get everything working as we please. I can officially say things are going well for us, but as said already before, it's our "hobby" and not our job. By this I mean that we don't try to become rich out of it, we just provide the best price for the best quality, thing which our customers are pleased with.

I thank you for the questions, feel free to ask anything else.

EDIT: Tried to contact you on your "Live Chat" as it appeared as online, however, I was getting banned. Not sure why.

~F
~RackService.org

Morning Sir..

Thanks for the response.....Good business for sure.. We have also ventured away from TCAdmin..to a certain point.

I understand totally about paying outlandish reseller server pricing from companies.

We also buy bulk name brand Server grade components, build out , burn in and then license the O/S with SPLA.

I can remember 1st 4 servers I bought were Dell 1950's, great equipment, but terrible over priced.. and were close to 12K USF...never make that mistake again..

Yes we all must find our niche market, and if some think that one could retire and send there money to the Cayman Islands..LOL well that just does not happen does it.

It is more of a love as a hobby and over time becomes terrible addictive.

I hope nothing but the best for you, the community is lucky to have from what I read in your support forum, the dedication to provide at fair quality hosting..

Please feel free to remove these posts if you like, again I did not want to seem like I was trying to get into your support..E-mail has been goofy last week or so in Canada, Not so much on e-mails all ready responded to but more new contacts..

Good luck..

Dave

I thank you for the reply.

Would you have any further questions or inquiries please feel free to ask us. We do not need to delete any comment or reply posted here, everyone is free to post their own opinion or their questions, and we are of course happy to answer them.

Have a nice day,
~F