I've just made the mistake of getting a server from there too - ordered on saturday night and still nothing about the server has come to my email box - Im really starting to think that the servers are not going to be coming online as they havent replied to my email...
You got that right. Franky and everyone at 500Servers.com has been outstanding, and I would recommend them to anyone!
CoRe was considering DRGServers, as they were going to provide us with 50 LFS servers for free as a sponsorship (no lie), but it turned out to be all smoke...they haven't a clue what customer service is truely about. Sad, really.
Personally I'd go with 500 servers over anyone else! Doubt you would find the great prices and excellent service you get with 500 servers anywhere else
Thanks to paypal I got a refund but these guys are diplorable - i went on TS to speak to one of the support agents only to find that "Lee" the owner of the company had been "on a bender" all weekend when he tried to blame the delay on a new billing system...
I feel sorry for "Kevinisgod" though - poor kid was in ts with a server problem - think he couldnt get a plugin working on the server... totally ignored by the staff - needless to say with the above posts stay away from DRGservers.com
Yes, this is Lee Benson...the co-owner of DRGServers.com.
In my dealings with this guy, he has made promises, only to not follow through. He is hard to get a hold of, whether it is TS/Vent or email. They don't have forums on their website for obvious reasons. Just not a good experience.
surley what this lee guy is doing is ilegal?!?!?! a product/service was purchased and not delivered. like a dodgy builder (plenty of those in ireland )
text removed: Gunn
Posting chat logs like this can inadvertently start problems and cause uneccessary friction. I'm sure that was not your intention, but please consider the effect such posts might have. Thanks