There are some intermittent network issues, most definitely. Most of the problems are completely out of our hands, and down to a company called Rapidswitch. Big company, tiny staff. I'm busy stabbing voodoo dolls of them at the moment, though it's not improving things much I'm afraid.
Or in short, the last 3 nights I've had trouble in getting into the many servers getting a "Did not receive guest info" message. This is with all STCC servers as well as with others not related to STCC. I seem to get into the lower ping servers fine, which I assume to be US servers based on the ping numbers. As well as I was connected to Australia, which was 450 ms ping or so.
Though, I couldn't connect to a Franky500 server as well. The thought was my problem was related to "Most of the problems are completely out of our hands, and down to a company called Rapidswitch." (SamH). But, I don't know if that would have anything to do with Franky500 servers or the Caribbean Cruise specifically which is on Franky500 server...
I don't know where individual 500 servers are located, but yes.. Franky and I do have the same provider for at least one of Franky's hardware boxes. By and large, though, your connection should be fine for the main part of the time, and may just occasionally drop your connection to the host. I'm not talking once per hour, but maybe 3-5 times over a 24hr period.
I'm suspecting a different problem entirely, if all you're getting is "did not receive guest info" all the time. Have you changed ISP at your end, recently? Or installed a new firewall/router? We can start with the basics, and work our way to the server to figure out the problem.
Also, open a CMD window and type:- "ping ukct.net -t" (no quotes). This will begin a recursive ping to UKCT. If you notice a lot of *'s, then there's a routing problem. In which case, press Ctrl+C and then type "tracert ukct.net" (no quotes). Let me know how many hops, and what kind of pings you get along the way.
Tomorrow, we're going to reinstall some portions of Server2003's basic operation. One of them is the DNS server.. there are some problems on the server that make it far more high-maintenance than it should be, since we installed some critical updates and SP2. We're also planning an upgrade soon, to aleviate some pressure from the CPUs.
