Yesterday when virgin media was installing the broadband and the digital tv they needed a extension lead so i went downstairs to get the one my pc was using, but when i started my pc back up and it said that a piece of my hardware isn't installed or put into the pc itself properly and it wont even let me go to my desktop just comes up with a blue screen showing an error. What could the problem be, I haven't looked to see if any of the components in the back have came out, but I can't see that it has because I was using the pc fine before i had to turn it off so I could put the extension lead on the tv.

Sam.

Might be best to check everything is still plugged in, kind of the first thing to do and not just assume they are ok, you could have tugged on something when you took the extension away.

Might have been a serge or something as well when you unplugged it, I know when I unplug plug downstairs it trips out the fuse box that’s just a total, no knowledge guess though

Just check everything is still plugged in, outside and in.

Quote from garph :

Might be best to check everything is still plugged in, kind of the first thing to do and not just assume they are ok, you could have tugged on something when you took the extension away.

Might have been a serge or something as well when you unplugged it, I know when I unplug plug downstairs it trips out the fuse box that’s just a total, no knowledge guess though

Just check everything is still plugged in, outside and in.

Nothing has tripped because all the electricity is fine. I'll check it all know

It seems fine now lol

Did you find where to plug it back in?

Quote from al heeley :

Did you find where to plug it back in?

Ha Ha, lol, No I went through all the componants and just pushed every plug and card to make sure they was fine, now it is firing up properly.

Problem keeps on accuring now, it was fine last night now it is playing up again.

This is what the error message says:

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A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BOIS Memory option such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.

Technical Information:
***STOP: 0x000000D1 (0x0100BC6F, 0x00000002, 0x00000000, 0xF6D285A1)

*** RT61.sys - Address F6D285A1 base at F6D08000, Datestamp 42A19999

Beginning dump of physical memory
Physical memory dump complete
Contact you system administrator or technical support group for further assistance.

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So What could the problem be? I have made sure all the components and plugs are properly in and they are so I can't work out what the problem may be.

Sam.

It seems you have a problem with a wireless adapter driver. Update the driver first and see if it helps.

The driver is related to D-Link hardware generally. If you don't use a wireless adapter disable the driver or uninstall it.

Microsoft Knowledge Base article that applies.

rt61.sys information.

Quote from Albieg :

It seems you have a problem with a wireless adapter driver. Update the driver first and see if it helps.

The driver is related to D-Link hardware generally. If you don't use a wireless adapter disable the driver or uninstall it.

Microsoft Knowledge Base article that applies.

rt61.sys information.

Had a feeling it was something to do with that because as soon as i plugged the ariel in the back on the network card and presses refresh button to connect to the router it showed the message.

Edit: So what do I have to do, update the RT61 driver or update the driver , oh you said about the driver the only thing is in safe mode you cant install anything and if I use the normal mode it will show the message, will it still show the error message if i remove the D-Link card from the pc?

Edit 2: "We Thought It Was Sorted" LOL

What would I do?

I'd try disabling the driver with autoruns by Sysinternals, for instance. Or seek if it comes with an application that can be uninstalled along with the driver. I'd try disabling or removing the wireless hardware, if it's usb or pccard.

Or maybe I'd simply rename the driver rt61.sys in c:\windows\system32\drivers to rt61.bak so that it wouldn't be found at next boot as rt61.sys, and I'd rename it either from safe mode or - if it doesn't work - from recovery console, and rename also all instances of the file on your hard disks so that it cannot be reinstalled automatically in case your hardware is recognised as new.

I'd try to have updated drivers ready for the need in order to reinstall the hardware (which is probably what you'll have to do, so you'll need your wireless network settings at hand). I'd just rename it, not delete it, just to be able to revert changes if needed.

Or maybe I'd see if I have a different version of rt61.sys available, and just try that one.

I'd also try to see if the wireless hardware is secured firmly, triple or quadruple checking the wireless card.

I'd take a look at the event viewer to see if an automatic (or not) update was installed and revert to a restore point if this was the case, update the driver and reinstall the update.

You should just try analysing your PC and choose the method that best suits your skills. The most potentially painless in case you screw up something, in my opinion, should be searching for all instances of rt61.sys and rename them as mentioned above. Use advanced search, search in all hard disks, hidden and system files too. Rename the files. Use recovery console for files that can't be renamed in safe mode. Write down every renamed rt61.sys so that changes can be successively reverted with recovery console if something goes wrong, I'd try booting in normal mode, then reinstall the driver.

I've had a BSOD related to Dlink wireless hardware before, from a students computer, the BSOD was purely because of the wireless bit. The way I fixed it was by reverting to last working configuration.

Quote from dawesdust_12 :

I've had a BSOD related to Dlink wireless hardware before, from a students computer, the BSOD was purely because of the wireless bit. The way I fixed it was by reverting to last working configuration.

I have set the pc back to an earlier date about 1hour ago to the 1st october so that should hopefully sort it out but it doesn't really matter becuase I will be getting a wireless n card for my pc so I can get the most of of my N Mimo Router, I have one of the n wireless usb dongle on my laptop and the n seriers is great never go back to G or B.

Sam.