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edit: switching ISP now. It's tricky to get a migration code out of them. You can be as polite as pie and they still sounded downright offended at such a request.

If you want it without hassle, yes. ISPs are legally obligated to give you a migration code (afaik), and you can pursue ofcom/legal action if they refuse to give it to you.

Yes, I really had to stand my ground with them as they switched me to the "cancellation department" so an expert persuader could try his luck. I got the code though so I can just forget about them, I guess.