No card, I (and 2 other people) were in at the time. No item and now no time to fit the HDD 'till the weekend at least.

I think i've only ever had 2 "successful" deliveries from this bloody company.

courier found it in the back of his van when he returned to depot.

courier clocks out> goes home> your parcel gets kicked around the floor for a bit
haha.

If you think city link are bad, you wanna try getting a parcel delivery by Home Delivery Network

They "delivered" my PS3, and if I wasn't on their case BIG TIME, I'd have never got it, will never use Amazon for big stuff again.

I find city link quite good. When i had my new PSU delivered cause we weren't in they left it with one of our neigbours. They did deliver my GFX card in a taxi tho. :P

A firm I used to work for used City Link, we had some ex-Arsenal footballer as our regular driver - at least until he got fired for leaving his van unattended with the engine running and had it stolen.

I've found UPS are by far the best when it comes to things arriving in one piece, but their domestic rates are very high.

Many years ago I toured a TNT depot having to listen to all this corporate clap about how grand they where and got taken through their processing warehouse thingamy and they had several packages setup as goal posts, and another for a ball. It was perhaps the funniest corporate demo i've ever had... Well my boss was impressed, he selected them as our new provider!

I've had similar issues with ShittyLink too. They came to the house to attempt delivery one day and buggered off again. Thing is, I was in the house at the time and they never even rung the bell. The guy tried the same thing the next day but I was waiting for him. He was lucky not to get a punch in the face - you don't run off with my computer parts

And ParcelFarce are even worse. We use them to deliver routers and the requirements for addresses is insane. One wrong part and they don't even bother trying to deliver the damn thing.

All couriers are as bad as each other TBH.
Most issues are down to individual drivers who are either crap, or just plain lazy.

Quote from Becky Rose :

A firm I used to work for used City Link, we had some ex-Arsenal footballer as our regular driver - at least until he got fired for leaving his van unattended with the engine running and had it stolen.!

I work in automotive distribution and some of the stupid things i see would crack anyone up from ghost forklifts to funny things like when one of our drivers parked up outside a building at the main entrance and left the handbrake off, he returned to find his van gone(surprise)at the far side of the road outside the car park! How the van didn't hit anything is complete luck. In my experience one needs to be a bit special to drive a van all day long

There's a cheap package service (SelektVracht or something like that) over here that tries to apply .zip compression to physical packages. I once received a package that was only half the size when it arrived

The worst thing i've heard was a package with school books being delivered at a friend. He wasn't at home, so the guy thought it was a nice idea to leave the package in the wheelie bin shelter.
The wheelie bins were emptied before he came home. You can probably guess where the books were.

ups were alright when my xbox broke. even if their depo was in the middle of no where. Fun roads :P

I've heard several nightmarish stories about Citylink but personally I've never had a problem with them.


At work, we process payments for people sending money overseas electronically, and get around half our work delivered to us from the branches via a courier (some 1000 incredibly confidential payments a day, some of which can be in the millions of pounds). We switched to TNT a year or so ago, and in the three weeks until we told them where to stick their courier service, they either didn't turn up at all or lost a bag on 5 seperate occasions. In three weeks.

city link have always been good for me. But then i think we have a decent driver for this area (always the same guy... good for a quick chat). we often get left with packages for the neighbours too, theres a bit of a system going on here

I've had this problem with City Link before, they claimed no one was in even though I'd spent all day hovering around the front door. I went through eBuyer to get the problem sorted and it hasn't been an issue since.

The problem is, it is cost saving by City Link, rather than sending the drivers out of their way for one item they'll wait until there is more to be delivered in that area.

Yay yesterday they were meant to deliver (goods loaded into van) but nothing (Not even a card) turned up. Today I get a card at least which is better than nothing.

You should have phoned them and said "someone will be in for collection" that way you will get the item, otherwise they will just fob you off, which is a pain in the arse when you pay for next day delivery.

Quote from kingfag :

There's a cheap package service (SelektVracht or something like that) over here that tries to apply .zip compression to physical packages. I once received a package that was only half the size when it arrived

The worst thing i've heard was a package with school books being delivered at a friend. He wasn't at home, so the guy thought it was a nice idea to leave the package in the wheelie bin shelter.
The wheelie bins were emptied before he came home. You can probably guess where the books were.

Worst thing I ever heard?

Delivery company just left tuning taillights in the front yard (worth about 300 euros). Solution: tell the company they never delivered and receive a second set for free.

Unfortunately I get next day delivery from Scan for free on orders over £20, so when I emailed them and they told me that I could have my next order delivered free - which doesn't really help...

Quote from danowat :

If you think city link are bad, you wanna try getting a parcel delivery by Home Delivery Network

Seconded. CityLink are a shining beacon of delivery excellence compared to the shower of inbred useless bastards that run and drive for HDNL.

I now also refuse to order anything from Amazon that doesn't fir through my letter box by Royal Mail, because otherwise my chances of receiving it in a timely fashion are slim to nil.

i think city link's immense seriously when they say next day it IS next day, better than royal mail for big parcels/boxes, but nothing beats the price of royal mail's delivery for small little packages <£5

Personally, I've never had a problem with Citylink, UPS or Home Delivery Net.

The one that does piss me off is Royal Mail. They don't deliver half as often as they should and when they do it's pot luck if you actually get what you ordered and someone at the depot hasn't half-inched it. And because there's no parcel tracking or accountability like with couriers, it's a bitch to get your money compensated.

With RM you get what you pay for tbh.