Hi, below is a copy of a trace route I ran moments ago. Pings to any remote destination are around 200ms, and surfing the web is as slow as. Could a tech-head tell me does the below trace route output indicate the problem is my router, or line congestion to the 2nd node (i.e. ISP)?

If it makes any difference, pinging the router does give <1ms pings (although occasionally also times out) but trace route always times out.

Thanks

Quote from tracert :

Tracing route to www.l.google.com [66.249.93.147]
over a maximum of 30 hops:

1 * * * Request timed out.
2 204 ms 210 ms 197 ms mant-bam-1.inet.ntl.com [62.253.189.143]
3 217 ms 201 ms 205 ms manc-t3core-1a-ge-113-0.inet.ntl.com [213.104.242.57]
4 200 ms 204 ms 234 ms man-bb-a-so-400-0.inet.ntl.com [213.105.175.1]
5 209 ms 212 ms 214 ms lee-bb-b-so-700-0.inet.ntl.com [62.253.185.194]
6 200 ms 191 ms 200 ms lee-bb-a-so-130-0.inet.ntl.com [213.105.172.89]
7 175 ms 182 ms 186 ms nth-bb-b-so-100-0.inet.ntl.com [62.253.185.101]
8 200 ms 200 ms 191 ms tele-ic-1-so-700-0.inet.ntl.com [62.253.184.2]
9 * 160 ms 162 ms 212.250.14.66
10 202 ms 211 ms 212 ms 72.14.238.255
11 230 ms 216 ms 197 ms 216.239.43.120
12 242 ms 238 ms 236 ms 72.14.233.79
13 170 ms 195 ms 204 ms 66.249.94.46
14 202 ms 198 ms 205 ms 66.249.93.147

Trace complete.

well as a "low-tech" i'd try to boot a "dummy-system" (a system that can be infected, but isn't a productive system) and try the trace route without your router.
alternatively i'd try the same trace at another time of day.
or ask a friend living nearby, to do the same...

hope that helped a bit

I think there's something wrong with your hardware, or your pc is being used by warezors/spammers/something. I have 50ms ping to your 2nd hop...

Or it might be that your neighbours/people living in the same area all use DC++/BitTorrent etc programs 25/8. It can happen if your ISP is oversubscribed or near the limit.

Quote from Krane :

I have 50ms ping to your 2nd hop...

I have 108ms, and thats from the US!

@Micha: I can't really go on the net without the router. It's downstairs, I'm upstairs, an alternative is a DSL modem but that's USB. The only active phone socket is downstairs But if I can't otherwise find out the exact cause, I'll drag my PC downstairs and try the modem.

@Krane: Is there any way I can distinguish whether it's a router prob or congestion, without replacing the router?

this is what i get from berlin...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Dokumente und Einstellungen\Infinity.HAL-9000>tracert 66.249.93.147

Routenverfolgung zu 66.249.93.147 über maximal 30 Abschnitte

1 <1 ms <1 ms <1 ms . [192.168.0.1]
2 * * * Zeitüberschreitung der Anforderung.
3 47 ms 47 ms 47 ms 217.0.64.70
4 135 ms 95 ms 50 ms b-ea1.B.DE.net.DTAG.DE [62.154.46.182]
5 63 ms 54 ms 55 ms 62.156.138.178
6 72 ms 61 ms 108 ms ae-0-16.mp2.Berlin1.Level3.net [195.122.132.178]
7 65 ms 60 ms 193 ms ae-1-0.bbr1.Frankfurt1.Level3.net [212.187.128.30]
8 60 ms 100 ms 63 ms ae-12-53.car2.Frankfurt1.Level3.net [4.68.118.80]
9 61 ms 60 ms 61 ms 62.67.38.222
10 63 ms 104 ms 62 ms 72.14.238.121
11 68 ms 68 ms 142 ms 72.14.232.208
12 78 ms 70 ms 71 ms 72.14.232.141
13 70 ms 116 ms 70 ms 72.14.233.77
14 166 ms 106 ms 72 ms 66.249.94.46
15 283 ms 102 ms 169 ms 66.249.93.147

Ablaufverfolgung beendet.

I'm beginning to think it's the router, because non-cached DNS queries are resolved 1 sec before I send it I'll carry the PC downstairs in the morning and try with the modem.

Thanks all y'all =)

Quote from NotAnIllusion :

@Krane: Is there any way I can distinguish whether it's a router prob or congestion, without replacing the router?

Congestion you can try sort of check by trying ping in the early morning 6:00ish.. Then the net usage is the lowest usually.

The spammers/etc you can check by closing all programs using the net (ICQ, Messenger, Skype, Google Talk, P2P programs, etc) then wait a moment and run TcpView, the list should be almost empty.

I can't think of anything you could check the router without changing it... one thing worth a try is to disconnect the power and restart it.

Yeah the sysinternals stuff is good, I have & use all their free apps

Quote :

one thing worth a try is to disconnect the power and restart it.

Unfortunately that doesn't help, I restart the router quite frequently anyway because I need to change IPs. Never has any effect though.

Thanks

johan on prkl ko tarttis tuassiinsa kantoo kone alakertoon. grr...

You may also want to reset the modem. When it's first connected to the DSL line, it negotiates the most noise-free frequency band to use with the DSLAM. If your line suffers from intermittent noise, it could help to make them re-negotiate.

Quote from NotAnIllusion :

Yeah the sysinternals stuff is good, I have & use all their free apps

I take it you didn't find anything with TcpView that shouldn't be there?

@bal00 : I've done a physical reset more than once since the connection started working, but it didn't help Long time no see

@Krane : Nah, nada (which is a small miracle since I have no FW/AV/ASW installed ).