These are the details I get when I carry out the ping and trace tests, any ideas??
C:\Users\Dave>ping master.liveforspeed.net
Pinging master.liveforspeed.net [213.40.20.2] with 32 bytes of data:
Reply from 213.40.20.2: bytes=32 time=23ms TTL=53
Reply from 213.40.20.2: bytes=32 time=20ms TTL=53
Reply from 213.40.20.2: bytes=32 time=19ms TTL=53
Reply from 213.40.20.2: bytes=32 time=20ms TTL=53
Ping statistics for 213.40.20.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 23ms, Average = 20ms
C:\Users\Dave>tracert master.liveforspeed.net
Tracing route to master.liveforspeed.net [213.40.20.2]
over a maximum of 30 hops:
1 12 ms 7 ms 9 ms 10.189.192.1
2 10 ms 16 ms 11 ms newt-geam-1a-ge310.network.virginmedia.net [80.6
.129.25]
3 11 ms 14 ms 12 ms exe2-core-1a-pc111.network.virginmedia.net [80.6
.128.193]
4 12 ms 13 ms 11 ms glfd-bb-1a-ge-210-0.network.virginmedia.net [195
.182.178.129]
5 15 ms 13 ms 12 ms glfd-bb-1b-ae0-0.network.virginmedia.net [213.10
5.172.6]
6 14 ms 12 ms 13 ms glfd-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.46]
7 13 ms 13 ms 13 ms redb-ic-1-as0-0.network.virginmedia.net [62.253.
185.78]
8 14 ms 18 ms 15 ms 10ge-b224-linx.spn.kcom.com [195.66.224.70]
9 23 ms 20 ms 19 ms 86.54.183.201
10 20 ms 20 ms 24 ms man02-ge-man01.core.netline.net.uk [212.111.130.
6]
11 48 ms 70 ms 21 ms lon01-stm1-man01.core.netline.net.uk [212.111.13
0.2]
12 19 ms 22 ms 22 ms ldscat01-ge-lds01.core.netline.net.uk [213.40.3.
73]
13 21 ms 22 ms 31 ms beta.lfs.net [213.40.20.2]
Trace complete.
Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost