May I suggest a system to automatically ban noobophobia, homophobia, demophobia, and all kind of insults and disrespect even if it is one of the most popular feature in the game.
The thing that surprised me the most on LFS was the sectarism and disrespect showed at every corner, every race, every server.
I thought it would be better on S2, but the fact is it is worse.
This has to be cleared off servers, or it is no game anymore.
(and off forums would be cool too, some true moderation)