haha parents my ass big guy i buy all my own shit...i havent bought s2 because theres no way in hell my current pc specs will hold up in s2..barely holds up in demo...their for im wasting money on something i cant play thus for thats why im buying a new pc smart guy...illepall
This isn't the first time I've heard almost the same story about Alienware. In fact, I don't think it's the 20th time either. The customer support is absolutely attrocious, from what I've heard. Nearly everything shipped is damaged in some way and is never fixed. That's the stories I hear.
I couldn't comment on their customer service, I dont know about that, but when you send a PC via courier the most likely thing to pop out is the graphics card - although i've never seen once come all the way out which does indeed suggest it wasnt screwed in - usually it pops up just a little bit, making it harder to explain to the customer whats wrong...