Tiscali bought the ISP side of Pipex and all it's associated companies maybe 6 months or so ago. The deal has recently been finalised and changes are being made.
Tiscali have been synonymous with crap broadband since they started really, I would be worried as well if I was in your position. I suppose all you can do really is to see how it pans out, and make sure you don't resign up to anything with a minimum 12 month contract.
Yep - same here. Be prepared to be kicked off from online races due to your connection being cut off suddenly. Becomes very annoying after a while - especially when I got better and started winning races on demo servers - ure miles in the lead, and the connection goes off! I swear Tiscali pick on me!
Also, the broadband was off all night last monday!
Tiscali are crap, even normally their DNS sucks, so it stops you from going on IE or MSN, you can only play games or go on Teamspeak. This really sucks.
Tiscali are generally regarded as a poor ISP, they also have (apparently) one of the strictest "fair use policies" there is, and are well known for aggresive bandwidth shaping, basically, they don't like online gaming, or heavy downloaders, they really cater for the "lite user" side of the market.
Might be an idea to start thinking about jumping ship Dave.
ok I figured Tiscali had a reputation for a reason I might just have to jump ship after all Dan
So my question now is who would be a good UK ISP (I could go SDSL (bussiness) but its still a little pricy) I am currrently on an 8Mb "max dsl" service and actually connect around 4Mb down and 500K up.
6 months ago, I would have said Eclipse without hesitation, however, their service has a been a little bit up and down.
I had a big winge at them a few months ago about service during peak times, and they seem to have cured the slowness I/we were getting.
I did look around for an alternative, but I could'nt find an ISP that has NO FUP (obviously outside peak times, 6pm-11pm)an 8mb connection, and decent support for £15.
I would still recommend Eclipse, but they are not as good as they were a year or so ago.
OK, I wouldn't recommend switching from Tiscali to Eclipse. My Dad did the same thing and ended up with a borked line for months (although at least since both companies got confused, he ended up not paying anything, as neither admitted they were supplying his broadband, despite it still working). The root of the confusion seemed to stem from Eclipse reselling Tiscali lines, coupled with the Tiscali marker on the line not being removed. A situation anyone should be keen to avoid.
Thanks for all the comments.
OK I'm not in a great rush to get into the migration game just yet, but did make a call to my ISP's customer line, and they have assured me that Tiscali are really only shareholders lol. and that Nildram will keep its own house the way they like, regardless of Tiscali's terms etc. I am only ever 30 days away from contract termination (by me) so if things change I've only a month to wait.
We use virgin in my house. Its the only decent thing from them. We have phone from them too, with good-ish deals, but we have had quite a few problems with them. We USED to have tv from them, but when they took over telewest, it all wents downhill so now we have gone with sky for TV.
So my recommendation is virgin, but ONLY for the internet, nothing else.
nae chance, i absolutely detest it, its off more than its on, and im paying 27 quid for an unlimited service, got an email today saying that i wasnt unlimited, had went over it and they reccomended me to 'upgrade' to a 25 quid unlimited service :|. phoned up to have a good bitch and got my mac code in the process, swapping to www.bethere.co.uk, best ISP in the world if you can get them at your exchange.