Hi,
If you have sky tv and have been offered Sky Broadband for £0-£10 P/M my advice would be not to take it. Since we have swapped from Wanadoo/Orange to sky broadband it has been hell ever since. Im timing out atleast 10 times perday and im running 8MB, during every timeout i have to get up go downstairs and reset the router. Sky have told us different things by different people (i.e To many computers, Main socket, Faulty WLAN Cards). This internet is only useful for people who browse the internet about twice a week (If its on).
As i get so furstrated by loosing my car on CLC server i have to wait in a very long que to rejoin the host. I also did some research and i 9/10 slagged the internet off with the following:
I recently switch from NTL to Sky, my motivations were simple: NTL is far too expensive and it is very difficult to speak to someone on the help line. The Sky offer looked on paper very attractive from £0 for the 2mb broadband to £15 for the 16mb... For Chrismas I decided to treat my self and went for the 16mb.
What I have experienced since is nothing but torture! The quality of
service is terrible, constant drops (ie no more internet!) only solved by switching the modem on and off, and believe me this is very anoying when you have to lift your fat arse form the sofa every 5 minutes! When the internet is working (not often...) I get on average around 0.5mb (instead of the 16mb promised...). I managed once to get 6mb for 2 minutes which is still 10mb off the16mb I have signed for... I got on the phone with the support team after a very long wait (Ntl style...) and they were clueless, and useless... I am stuck in a 12 month contract, I cant wait until the 19/12/07, the last day of my contract...
This is exactly the problems what ive been having then i have to nag you guys thinking it was my pc or the router. I think Sky Broadband are going to do something about this quickly or people will be changing.
Whilst im doing this message can a few people kindly put the suppliers if they recommend them and they dont timeout? Because that would be very helpful because ive lost hope with sky but 0.0001% of me thinks that it will improve. Its clearly not any good for LFS, and hope you guys read this and dont get stuck with a 12month Contract which was the mistake we made.
Thanks,
[MW]NOFEAR