Can't reach the crew? I wouldn't wonder, they don't have a 24h support hotline or anything, in fact, it's only Victor and/or Geraldine, who are in charge of the shop, and they have more to do than sitting all day checking their emails, especially Geraldine (how is Leo?
![](/static/smilies/smile.gif)
). So just be more patient, if you don't have an answer in 24h try it again, they may have not noticed the first mail, but you appearantly wasted your unlocks, so there is a chance they might just say "no". Good luck though
![](/static/smilies/smile.gif)